{"id":39559,"date":"2026-01-22T14:03:05","date_gmt":"2026-01-22T12:03:05","guid":{"rendered":"https:\/\/www.planellesdonat.com\/novaweb2026\/politica-de-privacitat\/"},"modified":"2026-09-21T21:26:30","modified_gmt":"2026-09-21T19:26:30","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/novaweb.planellesdonat.com\/fr\/politique-de-confidentialite\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row full_width=\u00a0\u00bbstretch_row_content_no_spaces\u00a0\u00bb content_placement=\u00a0\u00bbbottom\u00a0\u00bb column_spacing=\u00a0\u00bb20&Prime; remove_bottom_col_margin=\u00a0\u00bbtrue\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1789209834220{padding-top: 5% !important;padding-right: 5% !important;padding-left: 5% !important;}\u00a0\u00bb][vc_column]<style>.vcex-heading.vcex_6ac471f11fcaf{color:#003a70;font-size:var(--wpex-text-7xl);font-family:var(--wpex-playfair-font);}<\/style><h1 class=\"vcex-heading vcex-heading-plain vcex-module wpex-h1 vcex_6ac471f11fcaf\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"titol_cursiva\">Politique<\/span> de confidentialit\u00e9.<\/span><\/h1>[\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb el_class=\u00a0\u00bbsection\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1789555664288{padding-right: 5% !important;padding-left: 5% !important;}\u00a0\u00bb][vc_column sticky=\u00a0\u00bbtrue\u00a0\u00bb width=\u00a0\u00bb1\/4&Prime; offset=\u00a0\u00bbvc_hidden-md vc_hidden-sm vc_hidden-xs\u00a0\u00bb]<style>.vcex-navbar.vcex_6ac471f120f67 a.vcex-navbar-link{color:#1b4c82;text-decoration-line:none;font-family:var(--wpex-source-sans-font);}.vcex-navbar.vcex_6ac471f120f67 a.vcex-navbar-link:is(:hover,.active){color:#b29e70;}.vcex-navbar.vcex_6ac471f120f67 a.vcex-navbar-link:is(:active,.active){color:#b29e70;text-decoration-line:none;}.vcex-navbar.vcex_6ac471f120f67 a.vcex-navbar-link:hover{text-decoration-line:none;}.vcex-navbar.vcex_6ac471f120f67{font-size:17px;}<\/style><nav class=\"vcex-navbar vcex-navbar--list vcex-module vcex_6ac471f120f67\"><div class=\"vcex-navbar-inner wpex-flex wpex-flex-wrap wpex-flex-col wpex-items-start wpex-gap-y-5\"><div class=\"vcex-navbar-list-item wpex-list-item wpex-clear\"><a href=\"https:\/\/novaweb.planellesdonat.com\/avis-legal\/\" class=\"vcex-navbar-link vcex-navbar-link--3738 wpex-block theme-txt-link list wpex-font-medium wpex-text-1em\"><span class=\"vcex-navbar-link-text\">Av\u00eds legal<\/span><\/a><\/div><div class=\"vcex-navbar-list-item wpex-list-item wpex-clear\"><a href=\"https:\/\/novaweb.planellesdonat.com\/condicions-de-compra\/\" class=\"vcex-navbar-link vcex-navbar-link--16 wpex-block theme-txt-link list wpex-font-medium wpex-text-1em\"><span class=\"vcex-navbar-link-text\">Condicions de compra<\/span><\/a><\/div><div class=\"vcex-navbar-list-item wpex-list-item wpex-clear\"><a href=\"https:\/\/novaweb.planellesdonat.com\/politica-de-privacitat\/\" class=\"vcex-navbar-link vcex-navbar-link--3 wpex-block theme-txt-link list wpex-font-medium wpex-text-1em\"><span class=\"vcex-navbar-link-text\">Pol\u00edtica de privacitat<\/span><\/a><\/div><div class=\"vcex-navbar-list-item wpex-list-item wpex-clear\"><a href=\"https:\/\/novaweb.planellesdonat.com\/politica-de-cookies\/\" class=\"vcex-navbar-link vcex-navbar-link--3740 wpex-block theme-txt-link list wpex-font-medium wpex-text-1em\"><span class=\"vcex-navbar-link-text\">Pol\u00edtica de cookies<\/span><\/a><\/div><\/div><\/nav>[\/vc_column][vc_column offset=\u00a0\u00bbvc_col-lg-6 vc_col-md-12 vc_col-xs-12&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb font_size=\u00a0\u00bbxl\u00a0\u00bb color=\u00a0\u00bb#003a70&Prime; line_height=\u00a0\u00bb1.3&Prime; font_weight=\u00a0\u00bb400&Prime; font_family=\u00a0\u00bbref-playfair\u00a0\u00bb bottom_margin=\u00a0\u00bb0px\u00a0\u00bb]Planelles Donat S.A., ci-apr\u00e8s \u00ab Planelles Donat \u00bb.[\/vc_column_text]<div class=\"vcex-module vcex-divider vcex-divider-solid vcex-divider-center wpex-mx-auto wpex-block wpex-h-0 wpex-border-b wpex-border-solid wpex-border-main\" style=\"margin-block:30px;\"><\/div>[vc_column_text css=\u00a0\u00bb\u00a0\u00bb color=\u00a0\u00bb#003a70&Prime;]Chez Planelles Donat, nous voulons garantir la confidentialit\u00e9 dans le traitement de vos donn\u00e9es personnelles. Nous vous expliquons ci-dessous comment nous collectons, utilisons et conservons les donn\u00e9es des personnes qui nous contactent.<\/p>\n<p>Planelles Donat peut modifier la pr\u00e9sente politique pour des raisons d\u2019exigences l\u00e9gislatives ou d\u2019autor\u00e9gulation ; nous conseillons donc aux utilisateurs de consulter r\u00e9guli\u00e8rement cette page.[\/vc_column_text]<div class=\"vcex-module vcex-divider vcex-divider-solid vcex-divider-center wpex-mx-auto wpex-block wpex-h-0 wpex-border-b wpex-border-solid wpex-border-main\" style=\"margin-block:30px;\"><\/div><style>.vcex-heading.vcex_6ac471f125527{color:#003a70;font-size:var(--wpex-text-4xl);font-family:var(--wpex-playfair-font);margin-block-start:0px;}<\/style><h2 class=\"vcex-heading vcex-heading-plain vcex-module wpex-h2 vcex_6ac471f125527\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"num_legal\">I. <\/span>RESPONSABLE DU TRAITEMENT<\/span><\/h2>[vc_column_text css=\u00a0\u00bb\u00a0\u00bb color=\u00a0\u00bb#003a70&Prime;]L\u2019utilisateur ou client qui fournit \u00e0 Planelles Donat des donn\u00e9es \u00e0 caract\u00e8re personnel via notre site web ou par d\u2019autres canaux (par exemple, les r\u00e9seaux sociaux) est inform\u00e9 que le traitement de ses donn\u00e9es est effectu\u00e9 par :<\/p>\n<p>Planelles Donat S.A.<br \/>\nPortal de l\u2019\u00c0ngel 7, 08002 Barcelone<br \/>\nCIF : A-58723453<\/p>\n<p>Pour toute question, vous pouvez nous contacter \u00e0 l\u2019adresse e-mail suivante : <a href=\"mailto:info@planellesdonat.com\">info@planellesdonat.com<\/a>.[\/vc_column_text]<style>.vcex-heading.vcex_6ac471f125ca2{color:#003a70;font-size:var(--wpex-text-4xl);font-family:var(--wpex-playfair-font);margin-block-start:60px;}<\/style><h2 class=\"vcex-heading vcex-heading-plain vcex-module wpex-h2 vcex_6ac471f125ca2\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"num_legal\">II. <\/span>FINALIT\u00c9S DU TRAITEMENT DES DONN\u00c9ES<\/span><\/h2>[vc_column_text css=\u00a0\u00bb\u00a0\u00bb color=\u00a0\u00bb#003a70&Prime;]En remettant spontan\u00e9ment vos donn\u00e9es personnelles via l\u2019un des formulaires de ce site web et en acceptant express\u00e9ment leur envoi, vous autorisez directement Planelles Donat \u00e0 traiter et \u00e0 int\u00e9grer les donn\u00e9es transmises dans un fichier dont elle est propri\u00e9taire.<\/p>\n<p>La collecte et le traitement des donn\u00e9es personnelles que vous, en tant qu\u2019utilisateur, fournissez ont pour objectif principal de r\u00e9pondre \u00e0 votre demande et de vous envoyer des informations commerciales et\/ou publicitaires. Ils ont toutefois \u00e9galement pour objectif les actions suivantes :<\/p>\n<ul>\n<li>Communiquer avec l\u2019exp\u00e9diteur de l\u2019information, r\u00e9pondre \u00e0 sa demande, sa requ\u00eate ou sa question, coordonner la publication des questions et des commentaires et en assurer le suivi.<\/li>\n<li>G\u00e9rer, le cas \u00e9ch\u00e9ant, votre commande et ex\u00e9cuter la prestation contract\u00e9e par l\u2019Utilisateur, ainsi que sa facturation et son encaissement.<\/li>\n<li>Administrer et contr\u00f4ler le portefeuille de clients.<\/li>\n<li>G\u00e9rer, le cas \u00e9ch\u00e9ant, la participation de l\u2019Utilisateur \u00e0 des tirages au sort ou \u00e0 des concours organis\u00e9s par Planelles Donat.<\/li>\n<li>G\u00e9rer, le cas \u00e9ch\u00e9ant, le processus d\u2019inscription de l\u2019Utilisateur sur la Plateforme en ligne.<\/li>\n<\/ul>\n<p>En vertu de la loi espagnole 34\/2002 du 11 juillet relative aux services de la soci\u00e9t\u00e9 de l\u2019information et au commerce \u00e9lectronique, Planelles Donat n\u2019enverra en aucun cas de publicit\u00e9 ni de communications \u00e0 des fins de vente ou d\u2019une autre nature commerciale aux utilisateurs sans leur demande ou leur consentement pr\u00e9alable. De m\u00eame, elle n\u2019enverra pas de messages non sollicit\u00e9s ni non consentis au pr\u00e9alable, ni de cha\u00eenes de messages \u00e9lectroniques non sollicit\u00e9s ou non consentis au pr\u00e9alable.<\/p>\n<p>Les donn\u00e9es personnelles que vous fournissez doivent \u00eatre v\u00e9ridiques, exactes, compl\u00e8tes et \u00e0 jour, et vous r\u00e9pondez des dommages et pr\u00e9judices pouvant r\u00e9sulter du non-respect de cette obligation.<\/p>\n<p>Les donn\u00e9es que vous renseignez dans les champs marqu\u00e9s d\u2019un * sont obligatoires pour pouvoir atteindre la finalit\u00e9 expos\u00e9e au paragraphe pr\u00e9c\u00e9dent. Si l\u2019utilisateur ne remplit pas tous les champs demand\u00e9s, Planelles Donat se r\u00e9serve le droit de d\u00e9cider de fournir ou non \u00e0 l\u2019utilisateur le service concern\u00e9.[\/vc_column_text]<style>.vcex-heading.vcex_6ac471f126778{color:#003a70;font-size:var(--wpex-text-4xl);font-family:var(--wpex-playfair-font);margin-block-start:60px;}<\/style><h2 class=\"vcex-heading vcex-heading-plain vcex-module wpex-h2 vcex_6ac471f126778\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"num_legal\">III. <\/span>DUR\u00c9E<\/span><\/h2>[vc_column_text css=\u00a0\u00bb\u00a0\u00bb color=\u00a0\u00bb#003a70&Prime;]<strong>Dur\u00e9e du traitement des donn\u00e9es.<br \/>\n<\/strong>Les donn\u00e9es personnelles destin\u00e9es \u00e0 la gestion de la relation client ainsi qu\u2019\u00e0 la facturation et \u00e0 l\u2019encaissement des services seront conserv\u00e9es tant que la relation contractuelle est en vigueur. Une fois cette relation termin\u00e9e, les donn\u00e9es pourront \u00eatre conserv\u00e9es pendant la dur\u00e9e exig\u00e9e par la l\u00e9gislation applicable et jusqu\u2019\u00e0 la prescription des \u00e9ventuelles responsabilit\u00e9s d\u00e9coulant du contrat.<\/p>\n<p>Les donn\u00e9es destin\u00e9es \u00e0 la gestion des questions et des demandes seront conserv\u00e9es pendant le temps n\u00e9cessaire pour y r\u00e9pondre, pour une dur\u00e9e maximale d\u2019un an.<\/p>\n<p>Les donn\u00e9es relatives \u00e0 la publication de commentaires sur nos produits seront conserv\u00e9es pendant la dur\u00e9e de validit\u00e9 et de diffusion des produits ou services auxquels ils se r\u00e9f\u00e8rent, sauf si le souhait de les voir supprim\u00e9es est exprim\u00e9 \u00e0 tout moment.<br \/>\nLes donn\u00e9es relatives \u00e0 la participation \u00e0 des concours, tirages au sort et promotions seront conserv\u00e9es pendant leur dur\u00e9e, conform\u00e9ment \u00e0 leur r\u00e8glement sp\u00e9cifique, afin d\u2019en g\u00e9rer le d\u00e9roulement puis, ensuite, jusqu\u2019\u00e0 la prescription des \u00e9ventuelles responsabilit\u00e9s d\u00e9coulant de leur ex\u00e9cution.<\/p>\n<p>Les donn\u00e9es destin\u00e9es \u00e0 l\u2019envoi de communications commerciales et \u00e0 l\u2019\u00e9tablissement de profils commerciaux pour nos produits ou services seront conserv\u00e9es ind\u00e9finiment jusqu\u2019\u00e0 ce que, le cas \u00e9ch\u00e9ant, vous nous fassiez part de votre volont\u00e9 de les supprimer.[\/vc_column_text]<style>.vcex-heading.vcex_6ac471f127482{color:#003a70;font-size:var(--wpex-text-4xl);font-family:var(--wpex-playfair-font);margin-block-start:60px;}<\/style><h2 class=\"vcex-heading vcex-heading-plain vcex-module wpex-h2 vcex_6ac471f127482\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"num_legal\">IV. <\/span>DROITS DE L\u2019UTILISATEUR SUR SES DONN\u00c9ES<\/span><\/h2>[vc_column_text css=\u00a0\u00bb\u00a0\u00bb color=\u00a0\u00bb#003a70&Prime;]L\u2019Utilisateur peut exercer ses droits d\u2019acc\u00e8s, de rectification, d\u2019effacement, d\u2019opposition, de d\u00e9cisions individuelles automatis\u00e9es, de portabilit\u00e9 et de limitation du traitement de ses donn\u00e9es en s\u2019adressant \u00e0 Planelles Donat, situ\u00e9e Portal de l\u2019\u00c0ngel 7, 08002 Barcelone, ou \u00e0 l\u2019adresse <a href=\"mailto:info@planellesdonat.com\">info@planellesdonat.com<\/a>, en fournissant les documents justifiant l\u2019identit\u00e9 de la personne concern\u00e9e. L\u2019Utilisateur a le droit d\u2019introduire une r\u00e9clamation aupr\u00e8s de l\u2019Agence espagnole de protection des donn\u00e9es (AEPD) s\u2019il estime que ses droits ont \u00e9t\u00e9 viol\u00e9s.[\/vc_column_text]<style>.vcex-heading.vcex_6ac471f12818b{color:#003a70;font-size:var(--wpex-text-4xl);font-family:var(--wpex-playfair-font);margin-block-start:60px;}<\/style><h2 class=\"vcex-heading vcex-heading-plain vcex-module wpex-h2 vcex_6ac471f12818b\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"num_legal\">V. <\/span>BASE JURIDIQUE DU TRAITEMENT DES DONN\u00c9ES<\/span><\/h2>[vc_column_text css=\u00a0\u00bb\u00a0\u00bb color=\u00a0\u00bb#003a70&Prime;]La base juridique de l\u2019utilisation des donn\u00e9es est le consentement expr\u00e8s de la personne concern\u00e9e.[\/vc_column_text]<style>.vcex-heading.vcex_6ac471f128e4f{color:#003a70;font-size:var(--wpex-text-4xl);font-family:var(--wpex-playfair-font);margin-block-start:60px;}<\/style><h2 class=\"vcex-heading vcex-heading-plain vcex-module wpex-h2 vcex_6ac471f128e4f\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"num_legal\">VI. <\/span>COMMUNICATION DE VOS DONN\u00c9ES<\/span><\/h2>[vc_column_text css=\u00a0\u00bb\u00a0\u00bb color=\u00a0\u00bb#003a70&Prime;]Afin de vous offrir la meilleure qualit\u00e9, Planelles Donat a besoin de partager vos Donn\u00e9es Personnelles avec des entit\u00e9s ou des prestataires externes qui nous aident \u00e0 proposer le meilleur service.<\/p>\n<p>Les soci\u00e9t\u00e9s qui nous aident sur diff\u00e9rentes questions li\u00e9es au Service. Chez Planelles Donat, nous veillons \u00e0 ce que tous nos prestataires susceptibles d\u2019avoir acc\u00e8s \u00e0 vos Donn\u00e9es Personnelles agissent de mani\u00e8re confidentielle, loyale et dans le respect de toute la r\u00e9glementation applicable.<\/p>\n<p>Les \u00e9tablissements financiers par l\u2019interm\u00e9diaire desquels sont g\u00e9r\u00e9s les encaissements et les paiements.<\/p>\n<p>Les administrations publiques comp\u00e9tentes, dans les cas pr\u00e9vus par la loi et pour les finalit\u00e9s qui y sont d\u00e9crites.[\/vc_column_text]<style>.vcex-heading.vcex_6ac471f129ad3{color:#003a70;font-size:var(--wpex-text-4xl);font-family:var(--wpex-playfair-font);margin-block-start:60px;}<\/style><h2 class=\"vcex-heading vcex-heading-plain vcex-module wpex-h2 vcex_6ac471f129ad3\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"num_legal\">VII. <\/span>DONN\u00c9ES DE TIERS<\/span><\/h2>[vc_column_text css=\u00a0\u00bb\u00a0\u00bb color=\u00a0\u00bb#003a70&Prime;]Si vous fournissez des donn\u00e9es de tiers, vous assumez la responsabilit\u00e9 de les informer au pr\u00e9alable de tout ce qui est pr\u00e9vu \u00e0 l\u2019article 14 du R\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es dans les conditions \u00e9tablies par le pr\u00e9sent mandat.[\/vc_column_text]<style>.vcex-heading.vcex_6ac471f12a732{color:#003a70;font-size:var(--wpex-text-4xl);font-family:var(--wpex-playfair-font);margin-block-start:60px;}<\/style><h2 class=\"vcex-heading vcex-heading-plain vcex-module wpex-h2 vcex_6ac471f12a732\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"num_legal\">VIII. <\/span>ACCEPTATION ET CONSENTEMENT<\/span><\/h2>[vc_column_text css=\u00a0\u00bb\u00a0\u00bb color=\u00a0\u00bb#003a70&Prime;]L\u2019Utilisateur d\u00e9clare avoir \u00e9t\u00e9 inform\u00e9 des conditions relatives \u00e0 la protection des donn\u00e9es personnelles, acceptant et consentant au traitement automatis\u00e9 de celles-ci par Planelles Donat, selon les modalit\u00e9s et pour les finalit\u00e9s indiqu\u00e9es dans la pr\u00e9sente Politique de confidentialit\u00e9.[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime; offset=\u00a0\u00bbvc_hidden-md vc_hidden-sm vc_hidden-xs\u00a0\u00bb][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=\u00a0\u00bbstretch_row_content_no_spaces\u00a0\u00bb content_placement=\u00a0\u00bbbottom\u00a0\u00bb column_spacing=\u00a0\u00bb20&Prime; remove_bottom_col_margin=\u00a0\u00bbtrue\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1789209834220{padding-top: 5% !important;padding-right: 5% !important;padding-left: 5% !important;}\u00a0\u00bb][vc_column][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb el_class=\u00a0\u00bbsection\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1789555664288{padding-right: 5% !important;padding-left: 5% 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vos&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-39559","page","type-page","status-publish","hentry","entry","no-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 | Planelles Donat<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de confidentialit\u00e9 | Planelles Donat\" \/>\n<meta property=\"og:description\" content=\"[vc_row full_width=\u00a0\u00bbstretch_row_content_no_spaces\u00a0\u00bb content_placement=\u00a0\u00bbbottom\u00a0\u00bb 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